NHS 111 - 24 hour  health advice online and on the phone

Use Emis to book appointments and order prescriptions online

 

Welcome to Victoria Road Surgery in Worthing

We are a mindful employerThis website has been developed to enable you to receive the best possible care from the Practice. We have a team of eight doctors and other health staff available for your care offering all core General Medical Services plus a number of enhanced medical services - read more about the Practice here

If you do have any problems or ideas for improvement, please do not hesitate to contact our Practice Manager, Mrs Jane de Jong.

This website uses cookies - for more information please go to our Website Disclaimer Page:

NOTIFICATION OF PRACTICE CLOSURE FOR TRAINING DURING 2015

Tuesday 16th June From 12.00 p.m. for the rest of the day. Phone 111 during that time if you need urgent attention

Wednesday 15th July From 12.30 p.m. to 17:30 p.m. Phone 0300 5555252 during that time if you need urgent attention

Wednesday 16th September From 12.00 p.m. for the rest of the day. Phone 111 during that time if you need urgent attention

Wednesday 14th October From 12.30 p.m. until 17:30 p.m.  Phone 0300 5555252 during that time if you need urgent attention

Wednesday 18th November from 12.00 p.m. for the rest of the day. Phone 111 during that time if you need urgent attention

NOTIFICATION OF BANK HOLIDAY CLOSURE FOR 2015

 Closed all day:  Good Friday April 3rd, Easter Monday April 6th, May Day 4th May,Spring Holiday May 25th, Late Summer Holiday August 31st, Christmas Day December 25th, Bank Holiday Monday December 28th, New years day 1st January 2016. During these days if you need medical assistance please call 111. Thank you

 

APPOINTMENT SYSTEM

SURGERY HOURS

CONTACT DETAILS

appointment system
Essential information on our appointment booking and cancellation service & home visits..
 
surgery hoursWe are open 8.00am - 6.00pm Mon - Fri and we are closed on Saturdays and Sundays..
  contact victoria road surgery
Find our phone numbers, email, main surgery & branch surgery address..
         

REPEAT PRESCRIPTIONS

 

CLINICS & SERVICES

 

ONLINE PATIENT SERVICES

repeat prescriptions t victoria road
Information on how to obtain your repeat scripts & using our online ordering system..
  nhs services and clinics
Find out the many clinics & services that Victoria Road Surgery offers to patients..
  online Emis patient services
Order prescriptions, book appointments and update your personal records online..
         

REGISTERING WITH US

 

OUR DRS & OTHER STAFF

 

PATIENT DOWNLOADS

registering with victoria road surgeryHow to register with Victoria Road Surgery & links to the patient registration forms..
 
our practice staffRead more about the Doctors and other Medical Staff at Victoria Road Surgery..
 
downloadable formsPlease use this link to download important forms for registering with us,self certifying illlness etc..

THE PRACTICE AIM

This Practice believes the culture of an organisation to be inherent.  The culture of this Practice is consideration; consideration of our patients, their health, their future and the Practice staff that will determine the direction by converting strategic vision into operational reality.

We will treat everyone as an individual, with no discrimination.

This means we plan care, which emphasises the patient's individual needs, dignity and strict confidentiality.

Advice and information will be available in order to help our patients make the right choices.

 


FRIENDS AND FAMILY FEEDBACK OF THE PRACTICE SERVICES

We are actively encouraging our patients to participate in feedback of their care by the Practice. Please take time to visit the iWantGreatCare website and leave your feedback. Thank You!

Click on this link:        www.iwantgreatcare.org

 

PRACTICE BOOKLET:

If you would like a copy of Victoria Road Surgery's latest practice booklet then please use the link below to download it as a PDF File

PRACTICE LEAFLET

 

NEW ON LINE ACCESS TO MEDICAL RECORDS:  

As from the 1st April 2015 you will be able to apply to view part of your medical record on-line.  You will be able to view: Your details, any medications you have been prescribed and any adverse reactions or allergies you may have to medications. This service is currently only available to patients aged 18 years and over.  Please click on the Information Leaflet below to find out how you can apply for this access:

INFORMATION LEAFLET

Here is the application form required to apply for this access:

APPLICATION FOR ON LINE ACCESS TO YOUR MEDICAL RECORD

Additionally should you find you need to request an amendment be made to any information that you see on your electronic medical record, below is the form to complete to let us know:

AMENDMENT FORM FOR MEDICAL RECORD

 

 


PLANS/STATEMENT OF INTENT 2014-2015 
Important Information Regarding Your Data

Patient Data has now been uploaded to the Summary Care Record unless patients have specifically opted out of this scheme. Patients records are collected electronically via the GP2GP electronic system wherever possible when a patient registers with the Practice. Patients can already request prescriptions on line and make appointments on line, however, we will also be enabling in the future on line access to part of your medical record if you would like to view this. In the meantime, should you wish to view your medical record then this request needs to be put in writing to the practice manager and please note there will be a charge made for this. Feedback about the practice will also be available shortly on line but currently available on NHS choices or by email to the practice manager or forms available in reception at the practice.

Please refer to the information links below:

- Data sharing document for you to read

- Better information means better care - Animation

- Download an opt-out form

 

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PATIENT PARTICIPATION AND OUR SURVEYS:

We have actively been meeting with our Patient Participation Group during the year, please download a summary of the outcomes from these meetings:

PATIENT INVOLVEMENT REPORT FOR 2014

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Patient Survey Results 2013-14

Please click on the links below to see the results of our recent Practice survey:

- Patient survey questionnaire

- Final survey report 2013


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